LMTEQ ensures efficient data acquisition by leveraging ServiceNow’s advanced data import and integration capabilities. With our expertise, clients benefit from the seamless integration of external data sources such as cloud platforms and IT asset management systems. This not only enhances data accuracy but also enables real-time tracking of configuration items (CIs). Our team tailors these integrations to fit unique client needs, ensuring precise data mapping and continuous synchronization, empowering businesses to make informed decisions.
Our implementation of Service Graph Visualization in ServiceNow allows clients to clearly understand the dependencies and interconnections between applications, services, and infrastructure. We help configure visualization settings to ensure critical service maps and their relationships are highlighted, enabling effective root cause analysis and impact assessment. This enhances operational stability by providing a transparent view of the service landscape, aiding in risk management and capacity planning.
Our team helps you to develop custom reporting solutions in ServiceNow CMDB tailored to client-specific KPIs and operational goals. We implement advanced filtering, custom dashboards, and automated reporting mechanisms, ensuring that stakeholders have access to actionable insights. Our reporting configurations help track CI status, data quality metrics, and service dependencies, providing a solid foundation for strategic planning and compliance monitoring. Through our tailored reporting solutions, we empower organizations to optimize their IT operations and achieve higher service efficiency.
We aim to maximize the value of the CMDB Workspace by configuring it to offer an intuitive, unified interface for our clients. We customize dashboards and workflows to provide visibility into the health and relationships of CIs. Our approach enables clients to monitor data quality, identify anomalies, and navigate complex dependency maps. This optimized CMDB Workspace serves as a central hub for managing CIs and supporting proactive incident, change, and problem management.
Optimize IT efficiency with LMTEQ’s ServiceNow CMDB –
Your pathway to innovation starts here”
From the onset of planning to the post-deployment phase, our team of experts guide you through every step. Our ServiceNow Implementation process is meticulously crafted to encompass essential elements, including defining the ServiceNow CMDB data model and configuring it to seamlessly align with your current IT Asset infrastructure.
Count on our extensive know-how to integrate CMDB seamlessly with ServiceNow ITOM, HRSD, and other third-party apps, thanks to the MID server. This integration offers a consolidated view of your IT environment, and our automated data collection and updates guarantee real-time visibility, eradicating the need for manual interventions.
At the core of our commitment is prioritizing data accuracy and governance within ServiceNow's CMDB, ensuring a dependable experience. The MID server diligently upholds data integrity, eliminates duplicates, and establishes governance policies, empowering you to make informed decisions based on precise, current information.
We facilitate the deployment of the MID server to enable data discovery, integration, orchestration, and script file attachment. Leveraging the power of discovery, we identify and grant access to your traditional Configuration Items (CI) while supporting the discovery-to-service mapping process.
Data Health and Integrity
Your CMDB inventory benefits from our best practices, ensuring data accuracy, comprehensiveness, and compatibility. Key methods include an automated system preventing duplicate CIs, advanced healthcare dashboards, on-demand, and scheduled data certification, and automated remediation procedures.
ServiceNow Service Mapping
With our ServiceNow Service Mapping, you can seamlessly connect to your existing IT infrastructure. This helps you to rapidly assess service issues, grasp the business impact of changes, and align operational objectives with business requirements. On top of that, you can easily get out-of-the-box data discovery and mapping capabilities for a wide range of popular cloud services.
Continuous post-launch monitoring
We offer continuous support and maintenance services to keep your CMDB inventory optimized and aligned with your evolving business needs. Our dedicated team is ready to address your queries, provide timely assistance, and ensure that your CMDB remains a valuable asset.
Enhanced IT Operations
Our ServiceNow CMDB Data Manager grants you access to information on any digital asset at any given moment. This significantly minimizes downtime and enhances the overall efficiency of your operations.
Adeptness and Insight
Our highly skilled team has years of experience implementing and optimizing CMDB solutions. We stay current with industry best practices to deliver cutting-edge solutions tailored to your unique needs.
