ServiceNow Solutions for the Education Industry

Connect Your Students, Faculties, and Whole Institution Through a Single, Integrated Platform!

Today’s education system is often quite complex, managing large student populations, intricate processes, and adapting teaching methods to challenges like the recent pandemic. Schools also face data privacy and security issues while striving to make learning engaging and enjoyable for students.

Connect your students, faculties, and entire institution with LMTEQ’s ServiceNow for Education. Our team will help you implement and manage your ServiceNow platform, driving true digital transformation and enhancing collaboration, security, and adaptability in any challenging situation.

Why ServiceNow for the Education Industry?

LMTEQ’s ServiceNow for universities and schools aims to deliver a great experience for students, equip your faculty with the necessary tools to do more, enable your IT team to improve productivity, and help your institution to have ironclad digital security.

Education Workflow Automation
Integration with SIS
Course Scheduling

Student Registration
Classroom and Facility Management
Asset Management

Student Data Protection
Audit Trails
Self Service Portals

Knowledge Management
Incident Tracking
Problem Management

Predictive Analysis
Custom Dashboards
Risk Management

Integration
Custom solutions
Modular architecture

How We Help You – Our ServiceNow Solution for Education

We understand the situation where educational institutions must transform their way of functioning to meet the demands and needs of students. We help institutions streamline their daily operations so that the faculties and IT team can focus on more pressing tasks: educating students.

How We Help You – Our ServiceNow Solution for Education
The Challenges We Solve	The Solution We Use	Benefits You Gain
Education Workflow Automation	Consent Management Digital Documentation	Streamline IT processes Enhance automation of specific tasks Reduce time for process implementation
Student Support Services	ServiceNow CSM and HRSD	Centralize support requests Improve response times Enhance student satisfaction
School Operations Management	ServiceNow ITOM and EAM	Monitor campus IT systems Ensure operational continuity Enhance infrastructure management Reduce maintenance cost
Education IT Management	ServiceNow ITSM and ITAM	Tracks IT asset lifecycle Reduces asset-related issues Ensures compliance with asset policies
Student Portal	Custom ServiceNow Student Portal	Provides easy access to resources Enables self-service for students Improves engagement and convenience
Student Experience	ServiceNow APM and CSM	Optimizes application use Improves student interaction Tracks and resolves requests quickly
Campus IT solutions	ServiceNow ITOM and ITAM	Ensures reliable IT operations Improves infrastructure monitoring Tracks asset status and usage Supports lifecycle management
Educational Institution Efficiency	ServiceNow SPM and GRC	Aligns projects with goals Optimizes resource allocation Manage risk effectively
Integration of IoTs	ServiceNow ITOM and Event Management	Monitors IoT device performance Improves device management Provides real-time alerts Reduces downtime
Infrastructure Management	Integration with BMS and SCADA	Optimizes infrastructure maintenance Reduces operational costs Enhances facility management
Data Privacy and security	ServiceNow SecOps and GRC	Ensures data protection compliance Manages regulatory requirements

Our ServiceNow for Education Implementation Plan

Plan

Our team begins by assessing your institution’s needs and setting clear goals for the ServiceNow implementation. We help you to define the scope of the project, identify key stakeholders, and develop a roadmap that aligns with your institution’s objectives. This foundational step ensures that the entire process is well-organized and focused on addressing your specific challenges.

Design

Next, we assist you in selecting the appropriate ServiceNow modules that fit your institution's needs and customize workflows accordingly. Our team develops a detailed design for system configurations and plans for integrations with existing tools. This phase involves tailoring the ServiceNow platform to match your institutional processes and requirements, ensuring a seamless fit.

Refine

After design, we thoroughly test your system to identify and resolve any issues. This involves fine-tuning configurations based on user feedback and ensuring that all components function together smoothly. This iterative process helps to optimize the system and ensures it meets the institution's needs before full-scale deployment.

Shine

Finally, we then focus on training users and providing ongoing support to ensure a smooth transition. Monitor the system’s performance, gather feedback, and make continuous improvements to maximize its benefits. This final step ensures that our ServiceNow solution delivers its full potential and contributes effectively to your institution’s operations.

Customer Success Stories

Why Choose LMTEQ as a ServiceNow Service Provider?

Certified ServiceNow Professionals.
Expertise in Implementation and Integration.
Tailored Solutions to Meet Your Needs.
Time-Zone Aligned Support.
Top-Notch Ongoing Support and Optimization Services.