ServiceNow SPM Services: Turn Strategy into Delivered Results
LMTEQ helps you plan, buy, set up and run ServiceNow Strategic Portfolio Management, so every project, request and resource connects to a business goal.
Your Partner for ServiceNow SPM
Buying the platform is the easy part. Making it work with your goals; your approval process and your teams is where a partner matters. Our ServiceNow SPM services cover the full journey, from the first conversation to long term support. We configure ServiceNow Strategic Portfolio Management around how you actually plan, whether your teams use Agile, traditional or hybrid methods.
New to SPM? Start with our guide, From Project Chaos to Business Outcomes: Why ServiceNow SPM Matters.
ServiceNow SPM was earlier known as ServiceNow ITBM (IT Business Management). ServiceNow renamed it in 2022 to Strategic Portfolio Management, so if you are looking for ITBM services, you are in the right place.
Our ServiceNow SPM Services
SPM Consulting
We look at how you plan and fund work today, find the gaps and suggest which SPM modules and process changes will help most.
SPM Implementation
We set up and configure SPM end to end around your goals, approval steps and reporting needs, then take you live with trained users.
ServiceNow Reselling
As a ServiceNow Elite Partner, we help you choose the right SPM package and licensing for your needs and guide you through buying it.
SPM Integration
We connect SPM with the tools your teams already use, such as ERP, finance and Agile tools, so data flows without manual reentry, as part of our ServiceNow Integration Services.
Customization and App Development
We build custom workflows and apps for needs that standard SPM does not cover, using ServiceNow App Engine.
AI Enablement
We help you turn on and set up Now Assist and AI agents for SPM, and connect AI planning with AI Control Tower, as part of our ServiceNow AI solutions.
Instance Health Check and Optimization
Already on SPM? We review your setup, find what is slowing your teams, and suggest fixes through our Instance Health Check.
Managed Services and Support
We keep your SPM running after go live with ongoing support, fixes and improvements through our ServiceNow Support Services.
SPM with AI: What Is New
ServiceNow now builds AI into SPM through Now Assist and AI agents.
Chat based demand intake
Raise a demand by conversation instead of long forms.
Similar demand check
Spot requests that look alike before duplicate work begins.
Summaries
Short summaries of long feedback, document text and projects.
Stories from epics
Generate context-based stories for product managers and scrum leads.
Task alerts
An AI agent can watch project tasks and flag critical ones.
AI portfolio tracking
Follow AI strategies, goals and costs in AI Control Tower.
How We Work with You
Plan
We learn your goals, teams and current tools, then agree with the scope and a roadmap.
Design
We choose the modules and design workflows around your process.
Refine
We test with your teams and fine tune it before going live.
Shine
We train your users and keep improving the platform after launch.
Why Choose LMTEQ as a ServiceNow SPM Service Provider?
- Certified ServiceNow Professionals.
- Expertise in ServiceNow SPM Implementation and Integration.
- Tailored ServiceNow SPM Solutions to Meet Your Needs.
- Time Zone Aligned Support.
- Top Notch Ongoing ServiceNow SPM Support and Optimization Services.
- ServiceNow Elite Partner Expertise.
- AI Driven Workflow Automation Capabilities.
- Proven Experience Across BFSI Industry Operations.