Building Trust With Phenomenal Customer Experiences
Offering your customers a good experience at all your company touchpoints, helps your brand gain loyalty. Customers tend to remember you when you make every moment of theirs count.
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SAP CX Consultation
With SAP CX solutions, provide personalised customer journey. Make it happen by leveraging the SAP C/4HANA suite that comes with powerful capabilities.
- Manage customer identity and data with security and privacy maintained.
- Provide easy and safe data access to your customers.
- Enable GDPR compliance for your business.
- Maintain standardized customer profiles.
- SAP CX customer data cloud provides Gigya solutions which include consent, profile and identity features.
- The SAP CX marketing cloud software gives you deep insights on every individual customer behaviour.
- Helps you deliver context based experiences, enabling long-term customer retention.
- Perform optimum lead management.
- Create segments and campaigns with ease, and track their performance using marketing analytics.
- Enables dynamic customer profiling.
- Provides omnichannel customer experience.
- Supports B2B, B2C and B2B2C operations.
- Offers data driven, personalised shopping experiences.
- Enables domain specific customizations.
- SAP CX commerce cloud enables efficient product content management.
- Enables the sales team to have a 360 degree view of the customers. This helps them understand customer behaviour and close deals faster.
- Customers,business partners and sales prospects interactions are done via a central application.
- Automates quotes and proposal creation, enabling a smart selling process.
- Sales cloud ensures your business sells to the right people at the right time.
- Facilitates lead and opportunity management.
- Provides deep insights on specific customer information and interactions, enabling the organization to serve their customers better.
- Offers a chatbot feature that assists the service team learn more about customer requirements.
- Enables real time evaluation of service performance.
- Facilitates field service management.
- Service cloud provides mobile and offline access to customer data in field service.
Our unique capabilities
Expert consulting services to find solutions that fit your goals and achieve omnichannel excellence.
We focus on developing a successful digital strategy that helps you engage your customers better.
We drive digital transformation to your business, strengthening customer relationships.
LMTEQ aids create impactful moments for your customers making the best use of SAP C/4HANA suite.