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ServiceNow HR Service Delivery (HRSD)

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Deliver The Right Experience to Your Employees Anywhere with LMTEQ ServiceNow HRSD Solution.

Accelerate HR productivity and fast-track resolutions with LMTEQ’s ServiceNow HRSD (Human Resource Service Delivery)implementation services. Our ServiceNow experts assist you in optimizing HR processes throughout the employee journey, from hiring to exit and alumni management. We also provide a tailored ServiceNow Applicant Tracking System (ATS) that integrates with the central database, enabling seamless progress tracking for HR and candidates’ progress.

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Our ServiceNow HRSD Workflow

From Hire to Legacy– Complete Workflow

Leverage our customized ServiceNow HR Service Delivery solution to help your employees reach their full potential and ensure seamless HR interactions. Our ServiceNow experts guide you in maximizing the solution’s benefits by automating HR workflows, eliminating manual processes, and resolving issues quickly to support a larger employee base.

Infographic showing the stages of Employee journey with ServcieNow HRSD module

Our ServiceNow HRSD Offerings

LMTEQ’s ServiceNow Talent Acquisition

Our personalized ServiceNow Applicant Tracking System enables HR professionals and recruiters to efficiently oversee and control the hiring process, from setting budgets to extending job offers and onboarding new employees.

Infographic showing the table for Custom ATS Workflow.

Our Custom Talent Acquisition Workflows

Utilizing our tailored ATS workflows, HR and recruitment teams can efficiently address extensive aspects of talent management, ensuring end-to-end functionality to streamline the hiring process effectively.

Infographic showing lmteq’s talent acquisition process.

ServiceNow OOB Offerings

Employee Center

Offer a centralized employee service portal across the organization.

Employee Journey Management

Provide workflow to assist employees during critical moments including employee performance management.

Workforce Optimization

Gain real-time insights into HR agent schedules, workload, and skills to manage the team efficiently.

HR Case and Knowledge Management

Uniformly manage documentation, engagement, and completion of employee requests.

Issue Auto Resolution

Leverage AI to solve employees' simple requests swiftly.

Universal Request

Deliver a cohesive employee service experience and enhance agent teamwork.

Employee Relations

Maintain HR documents, processes, and communications across the organization.

Our ServiceNow HRSD Implementation Overview

Seamless Implementation, Employee Excellence.

Stages Involved

Infographic showing the stages involved in servicenow hrsd implementation

Custom Implementation

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  • Integrate with your main HR management system by setting up and tailoring the existing out-of-the-box ServiceNow HR Service Delivery solution.
  • Ground-up custom solution by extending its functionality as the only requisite HR tool to meet your organization’s demand.

Why is LMTEQ Your HRSD Specialist?

ServiceNow HRSD + LMTEQ = New Capabilities.

Infographic showing lmteq’s ServiceNow hrsd capabilities

Our ServiceNow HRSD solution is centered on providing an employee-focused experience through a human-centered approach. This approach understands how employees prefer to accomplish their work, what their needs are, and how to fulfill those needs effectively.

With LMTEQ’s ServiceNow HRSD, organizations can

  • Build an agile HR model that can adapt to the organization’s growth. 
  • Empower employees to adapt to new technologies such as Gen AI and more.
  • Drive business value and improve ROI.

How We Assist You in Building Modern HR Functions

Reimagined HR Services Delivery for Tomorrow’s Workforce

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Challenges

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Our Approach

Complex Process

Automating and integrating HR workflows, eliminating redundancy, and streamlining operations.

Lack of Data Insights

Centralizing data and providing powerful analytics for data-driven decision-making.

Resource Utilization

Leverage Resource Management to plan the capacity at the portfolio level for projects.

Compliance Management

Automating compliance tracking and reporting to keep up with regulatory requirements.

Consumer-Grade Employee Experiences

Providing a cohesive interface for consistent, high-quality employee self-experiences across all HR processes.

Modern HR Operating Model

Supporting evolving roles and interactions with adaptable platforms and skills for exceptional service.

Tailored Experiences with Intelligent Automation

Offering personalized experiences while integrating smart automation for efficiency and innovation.

Our Value Additions

Icon showing how lmteq’s can assist in building modern hr functions

Challenges

Complex Process

Lack of Data Insights

Resource Utilization

Compliance Management

Consumer-Grade Employee Experiences

Modern HR Operating Model

Tailored Experiences with Intelligent Automation

icon showing lmteq’s approach on delivering hr service delivery

Our Approach

Automating and integrating HR workflows, eliminating redundancy, and streamlining operations.

Centralizing data and providing powerful analytics for data-driven decision-making.

Leverage Resource Management to plan the capacity at the portfolio level for projects.

Automating compliance tracking and reporting to keep up with regulatory requirements.

Providing a cohesive interface for consistent, high-quality employee experiences across all HR processes.

Supporting evolving roles and interactions with adaptable platforms and skills for exceptional service.

Offering personalized experiences while integrating smart automation for efficiency and innovation.

Customer Success Stories

Learn how we resolved the biggest challenges for our Fortune 500 clients worldwide 

Ready to transform your HR support with our ServiceNow HRSD?

Our ServiceNow experts assist you in streamlining your HR operations and enhancing employee experience.