SAP CRM Support & Services
Every business’s strength is their customers. Many businesses offer the same products and services, but what makes them different from one another is the customer experience they provide.
Customers go for a particular product/service based on their experience at all company touchpoints. Hence it is important to consider your SAP CRM business support & services strategies in order to optimise your business development.
Leave support and maintenance to us while you do what you’re best at and achieve your business goals in a more streamlined manner within your budget and requirements.
LMTEQ focuses on implementing beneficial SAP CRM techno-functional strategies to keep your customers close to you at every interaction.
- LMTEQ offers on-premise as well as cloud based support services.
- We analyse and optimize every customer touch point.
- Help in new customer acquisition and retaining existing customers.
- Increase ROI by accomplishing customer needs.
- Provide relevant KPI dashboards and analytics to help make better decisions.
- Offer customizations to build a personalised experience for customers.
- Analyse customer activity at every touchpoint and optimise the experience if needed.
Our qualified SAP CRM consultants will support you when in need right from a lead’s initial contact with you to them becoming your loyal customers.
Services We Offer
- LMTEQ offers customer-centric solutions.
- Assured data conformity for confidential data.
- Customizations and integrations as per your business requirement.
- Support all front-office functions such as customer data protection, marketing, commerce, sales and customer service and combining it with back end transactional ERP systems and business applications.
- Create individual marketing campaign based on customer preferences.
- Best-in class support ticket resolution.
- Performance tuning & code optimisation.
- Develop, manage & support customer extensions.
- Research & come up with innovative ideas in the SAP CRM space, deploy the same in your business.
LMTEQ provides stable and reliable SAP support services for years now.
We have a team of SAP CRM specialists who will be working with you closely for any minor or critical issues.
We value your time, hence you can expect a quick response