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SAP CRM Fiori: Empowering Businesses to Deliver Exceptional Customer Experiences
SAP Fiori apps aid employees to work better at a lesser timeframe with access to the right information on their fingertips, enhancing business productivity. LMTEQ helps businesses leverage all the benefits of SAP CRM Fiori apps by activating it for their CRM system, helping them engage better with customers and achieve sales targets faster.
Having access to your customer information and sales pipeline can help you close deals faster and better, no matter where you are. This flexibility is achieved using SAP CRM Fiori apps for your CRM system.
How do SAP CRM Fiori apps help your customer management process?
SAP Fiori CRM Apps
- SAP Fiori Customer Reports App
- SAP Fiori My Accounts App
- SAP Fiori My Appointments App
- SAP Fiori My Contacts App
- SAP Fiori My Leads App
- SAP Fiori My Notes App
- SAP Fiori My Opportunities App
- SAP Fiori My Tasks App
- SAP Fiori Simulate Sales Pipeline App
- SAP Fiori Track Sales Pipeline App
- SAP Fiori Purchase Order Tracking App
- SAP Fiori Create Sales Orders App
- SAP Fiori Track Sales Orders App
Fiori Customer Reports App
App type:
Transactional, Analytical (SAP Fiori (SAPUI5))
Database
 HANA DB or HANA side-by-side
Required Back-End Product:
SAP CRM
Features:
- View the CRM SAP HANA Live reports created with the help of SHL Report Wizard.
- Data is displayed in forms of charts and tables, enabling easier access.
SAP Fiori My Accounts App
App type:
 Transactional (SAP Fiori (SAPUI5))
Database
Any DB
Required Back-End Product:
SAP CRM, min. EHP 3
Features:
- Using My Account app, search or switch to your account or all other accounts in the CRM.
- Displays key information about the account and can navigate to other apps like contacts, appointments, notes, tasks etc.
Displays important indices like expected revenue of opportunities.
SAP Fiori My Appointments App
App type:
Transactional (SAP Fiori (SAPUI5))
Database
Any DB
Required Back-End Product:
SAP CRM, min. EHP 3
Features:
- Create and manage appointments.
- Displays appointments by week or month.
- Can view important data for an appointment, like contact and account.
- My Appointment app also displays appointments of those who have shared their calendars with you
SAP Fiori My Contacts App
App type:
Transactional (SAP Fiori (SAPUI5))
Database
Any DB
Required Back-End Product:
SAP CRM, min. EHP 3
Features:
- Create new contacts or search and manage existing contacts with the help of My Contacts app.
- Displays your contacts and all other contacts.
- Call or mail other contacts from the app.
- View or edit communication data, notes and attachment for a contact.
SAP Fiori My Leads App
App type:
Transactional (SAP Fiori (SAPUI5))
Database
Any DB
Required Back-End Product:
SAP CRM, min. EHP 3
Features:
- Create, search, edit, receive and follow up on potential accounts.
- Displays key details of a lead, such as account, contact, employee responsible, sales organization, attachments etc.
- Receive open leads assigned to you.
- Using the My Leads app, one can also initiate direct communication with the customer.
SAP Fiori My Notes App
App type:
Transactional (SAP Fiori (SAPUI5))
Database
Any DB
Required Back-End Product:
SAP CRM, min. EHP 3
Features:
- With the My Notes app, you can create new notes and share them with others.
- Add notes to existing opportunities.
- Create new appointments and tasks based on notes.
SAP Fiori My Opportunities App
App type:
Transactional (SAP Fiori (SAPUI5))
Database
Any DB
Required Back-End Product:
SAP CRM, min. EHP 3
Features:
- Create, search and edit opportunities.
- The My Opportunity app displays key information of each opportunity, like account, contact, employee responsible, sales organization, attachments etc.
- Initiate communication directly from the app.
SAP Fiori My Tasks App
App type:
Transactional (SAP Fiori (SAPUI5))
Database
Any DB
Required Back-End Product:
SAP CRM, min. EHP 3
Features:
- Create, search and edit tasks.
- Displays tasks of a sales representative which has to be taken care of by a specific date
- Display main details of the task such as account, due date, status, attachments etc.
- Filter tasks by due date or status.
- One can also assign tasks to an employee using the My Tasks app.
SAP Fiori Simulate Sales Pipeline App
App type:
Transactional (SAP Fiori (SAPUI5))
Database
 Any DB
Required Back-End Product:
SAP CRM, min. EHP 3
Features
- Run what-if scenarios for your sales pipeline and view the impact of it on your sales target achievement.
- Display or filter opportunities
- Increase/decrease value, end dates, and chances of success.
- View opportunity details such as account, primary contact, and contact information.
SAP Fiori Track Sales Pipeline App
App type:
Transactional (SAP Fiori (SAPUI5))
Database
Any DB
Required Back-End Product:
SAP CRM, min. EHP 3
Features
- Review the performance of your sales team, against the overall target.
- View or filter opportunities by account, employee, or sales organization.
- Analyze and filter pipeline and target achievement by each team.
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SAP Fiori Purchase Order Tracking App
App type:
Transactional (SAP Fiori (SAPUI5))
Database
Any DB
Required Back-End Product:
SAP CRM, min. EHP 3
Features
- By using the Purchase Order Tracking app, you can view important purchase order information.
- Displays the overall order fulfillment status, the quantities and values, with a graphical view of the process flow.
- Employees can view Purchase requisition documents and invoices.
- Employees can search for or have a look at the goods receipt.
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SAP Fiori Create Sales Orders App
App type:
Transactional (SAP Fiori (SAPUI5))
Database
Any DB
Required Back-End Product:
SAP CRM, min. EHP 3
Features
- Create or view sales orders
- Products can be ordered directly from the material master
- Sales Representatives can reorder products by selecting existing customer orders.
- With the help of Create Sales Order Fiori app, customer price and availability can be checked based on the quantity and requested delivery date.
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SAP Fiori Track Sales Orders App
App type:
Transactional (SAP Fiori (SAPUI5))
Database
Any DB
Required Back-End Product:
SAP CRM, min. EHP 3
Features
- View specific details of an order and its progress.
- The Track Sales Order Fiori app displays sales orders for assigned customers.
- Display sales order items, delivery schedules and their status.
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