SAP, ServiceNow, and Salesforce Cloud Service Consulting Company | LMTEQ
Customizing your CRM platform simplified with our Salesforce support services
At LMTEQ, we recognize that a solid CRM system is the backbone of modern organizations, enabling sales, improving customer connections, and driving development. Our Salesforce Support Services are precisely built to help you through every aspect of your CRM implementation, optimization, customization, and align your CRM strategy with your organizational goals.
Salesforce Support Case Model
Support Team Layout and Duties
- Support Capacity – Regulate, Test, and Deploy Bugs/Enhancements.
- Support Administrator – SPOC for the complete support period. Ensures meticulous follow-up of SLA’s.
- Customer Advocates – Mediates between internal and external teams to work on issues raised whilst providing expert support.
Our Salesforce support and maintenance services Model
Our Salesforce premier support approach encompasses ‘Proactive Maintenance
for Uninterrupted Excellence’.
Implementation Monitoring: Guided Deployment
Our experienced professionals will closely monitor your Salesforce implementation to ensure a smooth experience. We provide ongoing guidance and recommendations, as well as comprehensive application suite deployment services with our Salesforce Implementation Services.
24/7 Salesforce Support Services: Always On Your Side
Get around-the-clock support and maintenance for high-quality Salesforce solutions. Our global experts manage complexities across multiple locations, supported by continuous monitoring and upgrade strategies to improve business performance.
Data Management: Your Data, Our Discretion.
We address your data concerns with the utmost discretion. Our experts precisely manage the data functionalities of your Salesforce system, such as uploads, cleansing, validation, administration, and setups. We’ve got your data worries covered.
System Upgradations: Elevate Your Salesforce Landscape
LMTEQ provides exceptional Salesforce system upgrades. Our experts will customize your system to your business’s requirements and market trends, ensuring higher customer satisfaction.
Bug Fixing and Timely Resolution: Pinnacle Performance
We identify, correct, and fine-tune errors and misconfigurations. Our enhancement plans strengthen your infrastructure, while our experts eliminate code errors, boost performance, and meet your business needs.
We Support
Our Value Adds
-
Strategic Alignment, Tailored Solutions, and Innovation-Driven Strategies
We synchronize with your organization's milestones and objectives, delivering customized strategies that drive innovation at every stage.
-
Proactive Stability with Regular Health Checks
Conducting regular health checks to ensure your system's stability through proactive monitoring.
-
Risk Mitigation Expertise
Our experts perform in-depth application and incident analysis, forecasting, and mitigating potential risks to protect your business operations.
-
Unlock Insights with Analytics Support
Convert sales data into effective marketing campaigns. Our analytics support fuels data-driven business decisions.
-
Empower Teams with Expert User Support
Harness the full power of your Salesforce suite through tailored training. We empower your team to extract maximum value from the technology.
-
Bespoke App Development Support
Elevate outcomes and expand your customer base with customized app development. We craft apps that align with your unique business needs for enhanced success.
Let us create a symphony between LMTEQ and your organizational aspirations!
Book a call and let us traverse the precipice of innovation, navigating the currents of your Salesforce’s intricate terrain to achieve your organizational goals.