SAP, ServiceNow, and Salesforce Cloud Service Consulting Company | LMTEQ
Salesforce Support and Maintenance Services
From Troubleshooting to System Evolution LMTEQ’s Salesforce Support Services Got You Covered!
Unlock the full potential of your Salesforce CRM with LMTEQ’s comprehensive Salesforce support and maintenance services. As an official Salesforce partner, our certified developers and analysts ensure round-the-clock platform support, offering customization, security, automation, integrations, and AI implementation for an optimized workflow and enhanced customer experience
Our All-Inclusive
Salesforce Technical Support Services
Our Salesforce support services offer comprehensive or customized solutions tailored to your business needs. Backed by industry expertise in Salesforce development services, we complement our support services with specialized knowledge.
- Administration and Configurations
- Data Management and Security
- Custom Build and AI
- Automation and Workflow Optimization
- Salesforce Health Audit
- Salesforce Troubleshooting and Evolution
Administration and Configurations
- We help you manage your user accounts, security settings, and data integrity, ensuring seamless access and compliance.
- Our team also configures and customizes objects, fields, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports to meet business needs, automate tasks, and maintain system performance.
Data Management and Security
- We ensure robust data management and security by maintaining user accounts, enforcing security settings, and preserving data integrity.
- Our team manages data imports, exports, and backups, addresses duplicates, and performs regular security audits. By staying current with best practices, our experts safeguard your Salesforce CRM platform while optimizing its performance and value.
Custom Build and AI
- Our team leverages the Einstein 1 platform, and its features and integrates advanced AI tools for predictive data analytics, enabling informed decision-making for your business.
- We also utilize low-code and no-code technology to develop custom applications and automate processes efficiently, enhancing the overall customer experience.
Automation and Workflow Optimization
- We aid you in enhancing efficiency through automation and workflow optimization by designing and managing workflows, process builders, and approval processes using Salesforce Flow.
- Our team also helps you in automating repetitive tasks to ensure optimal performance and adherence to best practices.
Salesforce Health Audit
- Our team helps you perform a comprehensive review and assessment of your Salesforce instance to ensure its optimal performance, security, and alignment with best practices.
- It includes evaluating system configurations, data integrity, and user permissions to identify potential issues or areas for improvement. The audit examines customizations, workflows, and automation to enhance efficiency and user experience.
Salesforce Troubleshooting and Evolution
- Our team helps you identify and resolve system issues and optimize performance by diagnosing and fixing technical issues such as errors, performance bottlenecks, or integration challenges.
- By doing so, we aid you in evolving your Salesforce ecosystem by implementing new features, customizations, or integrations to align with evolving business needs and industry standards.
LMTEQ’s Support Capabilities.
LMTEQ’s Salesforce Support Capabilities
Level 0
- Consultation
- Troubleshooting or debugging
- General Salesforce training
Level 1
- Dashboard and report generation
- System Issues
- Admin and user permission
- Monitor system behavior
Level 2
- Integration support
- Performance tuning
- Security and Compliance
- Data Migration
Level 3
- Custom solution
- Workflow redesign
- UX redesign
- Complex integrations
Cultivate Customer Success with
LMTEQ’s Salesforce Support Services
Why Choose LMTEQ Salesforce Help Services?
- Official Salesforce partner.
- Certified Salesforce experts.
- Different support levels.
- Global clientele base.
- Round-the-clock support.
- Custom Solutions.
- On-shore and Off-shore engagement models.