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ServiceNow Implementation

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Transform boundaries into bridges with

LMTEQ’s ServiceNow Implementation Service.

LMTEQ’s ServiceNow implementation can revolutionize the way you work. Breaking down the silos and seamlessly connecting people, technologies, and workflow, our methodology focuses on identifying the most crucial aspects of a successful ServiceNow implementation that provides the most business value. With the right implementation strategy, your organization can ensure the delivery of your business objectives and avoid pitfalls that do not contribute to your success.

Why You Need ServiceNow For Your Organization

By leveraging ServiceNow, you can realize unparalleled flexibility and customization, making it the ideal platform to drive efficiency, enhance employee experience, and fuel innovation within your organization.

Achieve true digital transformation with LMTEQ’s ServiceNow implementation service.

Implementation of Solution By Workflow

Our ServiceNow implementation blueprint is meticulously crafted to navigate the intricacies of ServiceNow workflows, ensuring the delivery of an optimized solution right from the start. Our developers adeptly integrate ServiceNow into your daily operations, assisting you toward operational excellence and the attainment of your business objectives.

Expertise in - Customer Service Management (CSM), Field Service Management (FSM), Order Management for Technology Service Providers, Sales and Order Management (SOM), and Technology Provider Service Management.

With a relentless focus on customer satisfaction, we harness the power of ServiceNow and implement customer-focused modules to fortify and enhance your service operations. Our proactive approach enables us to swiftly address issues, elevate customer experience, and bolster your bottom line.

Expertise in - HR Service Delivery (HRSD), Legal Service Delivery, Supplier Lifecycle Operations, and Workspace Service Delivery (WSD)

Centered on enhancing the employee experience, we implement ServiceNow's dedicated employee-focused modules to orchestrate a guided journey for employees within your organization. This approach ensures the delivery of more efficient and streamlined employee-focused services, ultimately fostering a more productive and engaged workforce.

Expertise in - IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM), Enterprise Asset Management (EAM), Strategic Portfolio Management (SPM), Application Portfolio Management (APM).

Engineered to enhance security and mitigate risk, our team utilizes ServiceNow’s Service Management modules to streamline your digital operations, leading to an enhanced work experience through automated service delivery.

Expertise in - Security Operations (SecOps), Operational Technology Management, ESG Management, Policy and Compliance Management, Governance Risk Management (GRC), and Vendor Risk Management.

Fortify your organization with an advanced risk management system and steer clear of uncertainties. Our team harnesses a range of security and risk management modules to oversee risk at every level of your organization, minimizing the disruptions caused by change.

Expertise in - App Engine, Automation Engine, and Integration Hub.

Embrace the power of automation to streamline your operations and eliminate repetitive tasks. Our team is here to help you seamlessly integrate your legacy systems into the ServiceNow platform, fostering innovation and boosting productivity with a low-code/no-code approach.

Our Value Additions

Challenges

Our Approach

Choosing customization or out-of-the-box

Based on the business needs

Data Migration

Specialized expertise or custom solution

Change Management

Clear Communication and Robust Training

Integration

Using out-of-the-box integration (API)

Performance and Scalability

Load testing, Tuning API calls, Caching.

Security and Compliance

Adhering to GDPR, HIPAA, or other relevant regulations

Project Management

Plan, prioritize, and clear communication with stakeholders

Our Value Additions

Challenges

Choosing customization or out-of-the-box

Data Migration

Change Management

Integration

Performance and Scalability

Security and Compliance

Project Management

Our Approach

Based on the business needs

Specialized expertise or custom solution

Clear Communication and Robust Training

Using out-of-the-box integration (API)

Load testing, Tuning API calls, Caching.

Adhering to GDPR, HIPAA, or other relevant regulations

Plan, prioritize, and clear communication with stakeholders

The Four Factors That Make Our Implementation Successful

Our ServiceNow implementation plan revolves around four major factors that pave the way for definite success.

Our team collaborates closely with yours, delving into the intricacies of your business case and capability roadmaps. Through this process, we meticulously define and prioritize the business value you anticipate from the ServiceNow implementation.

We support you in establishing foundational capabilities for CMDB modeling and maintenance by implementing a baseline framework. Begin with a concise or limited set of configuration items (CIs), gradually expanding them as your capabilities grow and evolve.

We aid you in uncovering cost-effective, highly noticeable opportunities such as incident management, service catalog, and request fulfillment. This allows for the rapid involvement of a broad user base in requirement development, acceptance testing, and utilization, thus creating momentum for the rollout and utilization of additional capabilities.

For implementation, our focus remains consistent for both technical and managerial tasks. We support you in crafting a governance operating model, providing training and skill enhancement, and managing organizational change by assessing resource allocation and executive backing.

The LMTEQ Difference

Our ServiceNow Implementation team will work with your team closely during the entire implementation
and assist you in achieving your business milestones.

Ready to unleash the full potential of your IT operations?

Rely on our ServiceNow team to deliver you smarter, faster, better ways to make workflows for your organization.