Case Studies
ServiceNow Data Center Modernization for an RBI-Compliant Indian Bank
A leading Indian bank lacked unified visibility into its data center infrastructure due to strict RBI integration policies. Our ServiceNow experts implemented a compliant ServiceNow CMDB and custom discovery model tailored for BFSI environments. Within Phase 1, the bank achieved 85% CMDB coverage and automated schedule-based maintenance tracking.
ServiceNow Implementation for Data Center: CSM and ITSM in an 11 Day Go Live
This ServiceNow implementation for data center operations was delivered for a Leading Global Data Center...
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Modernizing Supply Chain Helpdesk Operations with ServiceNow CSM
Global supply chain and logistics enterprises demand seamless coordination between hundreds of clients, vendors, and...
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Driving Regulatory Compliance and Operational Efficiency with ServiceNow EAM for Non-IT Asset Lifecycle Management
Managing non-IT assets across multiple geographies while ensuring regulatory compliance is a complex challenge for...
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Transforming Application Management with ServiceNow Custom Development for a Leading Bank
A Leading Private Sector Bank partnered with LMTEQ to modernize a fragmented legacy environment and...
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ServiceNow SAM Implementation for IT Companies: Optimizing Software Assets & Compliance
IT companies face increasing challenges in managing software assets efficiently. Without proper oversight, organizations often...
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Rapid ServiceNow ITOM Implementation for Enhanced IT Asset Discovery & Infrastructure Visibility
In modern IT environments, organizations often struggle with fragmented visibility, inaccurate asset data, and manual...
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End-to-End Employee Lifecycle Management Using ServiceNow Solutions for Quick Commerce
Our client was experiencing this firsthand; what should have been a 30-minute hiring process was...
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End-to-End Digital Transformation for a Legacy Telco with ServiceNow SOMT
Telecom is one of the most integration-heavy industries, where legacy OSS/BSS stacks, ERP systems, and...
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Transforming Customer Service in Indian Telecom with ServiceNow
The Indian telecom industry is at a turning point, with millions of subscribers expecting instant,...
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Accelerating Application Development with ServiceNow App Engine – A Technical & Business Perspective
A leading IT solution provider was facing challenges in handling its complex booking and request...
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Boosting Chemical Manufacturing Efficiency by 45% with LMTEQ ServiceNow for Chemical Manufacturing Solution
A leading chemical manufacturer modernized its IT and operational support using ServiceNow for Chemical Manufacturing,...
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ServiceNow for BFSI (Banking) – How LMTEQ Improved Banking Workflow Management for BFSI Client
For a leading BFSI organization in India, managing more than 1,200 internal financial operations requests...
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Transforming Banking Operations: How LMTEQ Automated Lending and Claims Processing with ServiceNow
Our client, a leading private sector bank in India, faced mounting pressure to streamline their...
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ServiceNow Implementation for BFSI Operations – A Case Study on Vendor Onboarding Automation in Banking
A mid-sized cooperative bank operating across three Indian states partnered with LMTEQ to digitize its...
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ServiceNow Data Center Modernization for an RBI-Compliant Indian Bank
A prominent Indian bank, operating under stringent RBI guidelines, partnered with LMTEQ to initiate a...
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Unifying IT and Non-IT Asset Visibility for 100+ Branches at a Leading Indian Bank Using ServiceNow for Banking
A top private bank in India, with a massive network of 100+ branches and a...
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Automated IT Asset Tracking and Lifecycle Management Using ServiceNow CMDB: A Success Story from a Mid-Sized IT Company
A mid-sized IT company based in India, with 700+ employees and growing, approached LMTEQ to...
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Transforming Dispute Management System With ServiceNow AI and Automation Solution | A Case Study
A leading financial institution in the US was struggling with inefficiencies in handling Visa card...
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Transforming Talent Acquisition – How LMTEQ Implemented ServiceNow HRSD & a Custom ATS for Seamless Hiring and Onboarding
Our client who has a major global footprint in the professional service sector faced inefficiencies...
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Achieving Peak Operational Excellence: How LMTEQ’s ServiceNow Implementation Transformed Healthcare Operations for a Healthcare Provider
The client, a leading healthcare provider in North America, faced considerable operational inefficiencies as their...
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Streamlining Ownership Notifications for Inactive Application Owners – A ServiceNow ITSM Case Study
Our client, a global leader in technology solutions, faced a critical challenge in managing ownership...
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ServiceNow Service Catalog Optimization – A Case Study on Enhancing Custom Environments for A German Finance Client.
From creating product descriptions to managing up-to-date assets, catalog management acts as the organization’s cornerstone...
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Transforming HR Operations: A Cutting-Edge ServiceNow HRSD Implementation for a Major Automotive Leader – Part #1
Our client, a Fortune 500 company known for its luxury and commercial vehicle automotive brand,...
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Streamlining IT Operations – A ServiceNow HRSD and Custom Apps Case Study
In the current dynamic business landscape, our client, a global leader in software and support...
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Navigating Complexity: LMTEQ’s ServiceNow Implementation Excellence Unveiled
Our client is a leading technology provider for the world’s largest gaming group and has...
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Streamlining Finance and Treasury Management With SAP ABAP and Adobe Forms Solution
In the competitive finance sector, efficiency and precision are significantly important. Our client, a Fortune...
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Enhancing Financial Efficiency – Upgrading SAP ECC System to SAP S/4HANA With AutoCash Feature
Our client, a billion-dollar company renowned for its audit and finance consulting services to the...
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Optimizing Invoice Creation Process For Bulk Requests Via SAP SD
The goal of this case study is to find a solution to the timeout problem...
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Developing Business Object Web Intelligence With SAP ECC
Our clientele is a renowned provider of comprehensive and innovative logistics solutions and drillers for...
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Converting Currencies Using SAP CPM
Our client is a leading global provider of IT consultancy, audit and assurance, financial and...
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A simplified Financial Journey with SAP Fiori
Our client is a multinational company who provides professional IT services across the globe. However,...
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Streamlining Development Processes – Overcoming Challenges in SAP Fiori and Infocube Management
In the fast-paced world of enterprise software development, efficiency and precision are paramount. Our client–...
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Transforming Financial Operations: AR/TM Process Enhanced With SAP ABAP
LMTEQ’s team collaborated with our client, a prominent Fortune 500 company renowned for its expertise...
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Revolutionizing Taxation Logic – A SAP S/4HANA and OneSource Indirect Tax Engine Integration
Embarking on a mission to enhance the finance operation and provide seamless payment and user...
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Optimizing Global Procurement – A SAP Ariba Downstream Module
In the dynamic realm of global consulting and auditing, a meticulous procurement process is paramount....
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Streamlining Billing Approvals in SAP S/4 HANA – A Frontend Transformation
Our client – a Fortune 500 company renowned for business transformation, together with the LMTEQ’s...
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Bridging the Gap Between ECC and Success Factors
The Fortune 500 service provider company, our client, aimed to improve their current ECC (Enterprise...
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Streamlining Global Procurement with SAP Integration
In pursuit of a seamless and standardized procurement experience for its global workforce, our client...
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Optimizing Leased Asset Management with Custom SWIFT Transactions
In response to the need for a more efficient Leased Asset Management (LAM) Inventory Reconciliation...
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SAP S/4HANA Upgrade Project Using SAP Basis – A Technical Breakthrough
Our client, a Fortune 500 company renowned for its top-tier audit, consulting, tax, and advisory...
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Transforming Contractor Management with SAP Fieldglass at a Leading Finance Sector Giant
Our client, a Fortune 500 company in the finance sector, aimed to enhance the management...
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Salesforce CTI – Resolving Invoicing Challenges for the Fortune 500 Client
Our client had challenges creating an invoice line and a salesforce order. In addition, a...
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Optimizing Sales Performance – Bridging Salesforce and Microsoft Dynamics with Korn Ferry Sell
In the dynamic realm of sales, the integration of robust sales methodologies with cutting-edge technology...
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