ServiceNow Senior CSM and TSM Developer

No. of Opening

5

Location

Bangalore or Pune

Experience

5+ Years

About LMTEQ : -

LMTEQ is a leading technology solutions provider specializing in delivering innovative database management and application development services. Our team is dedicated to fostering a collaborative environment that encourages creativity and professional growth.

Position Overview :-

We are looking for a skilled ServiceNow Senior Developer with expertise in CSM and TSM to design, develop, and implement solutions. The role involves hands-on development, process understanding, and cross-functional collaboration to deliver optimized ServiceNow applications aligned with client needs.

Key Responsibilities :-

  • Develop and implement solutions on the ServiceNow platform, specifically within CSM and TSM modules.
  • Customize ServiceNow applications using Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, and other scripting tools.
  • Write server-side and client-side scripts for custom applications and enhancements.
  • Design and build integrations with third-party systems using REST and SOAP APIs.
  • Enhance user experience through Service Portal development and advanced customizations.
  • Collaborate with stakeholders to gather requirements and translate them into technical solutions.
  • Ensure compliance with ITIL processes across Incident, Case, Change, Problem Management, and CMDB.
  • Conduct code reviews, troubleshoot issues, and implement best practices for secure and scalable development.

Qualifications :-

  • 5+ years of hands-on experience as a ServiceNow Developer.
  • Proven expertise in CSM and/or TSM modules.
  • Strong proficiency in JavaScript and ServiceNow scripting (both client-side and server-side).
  • Solid experience with REST/SOAP API integration and data exchange.
  • Hands-on experience with Service Portal development and advanced UI customization.
  • Working knowledge of ITIL frameworks and their practical application in ServiceNow projects.
  • Experience in developing custom applications and automating workflows using Flow Designer and Scripted APIs.
  • ServiceNow Certifications: Certified System Administrator (CSA); CSM/TSM certifications are highly desirable.

Soft Skills :-

  • Excellent problem-solving and analytical thinking abilities.
  • Strong verbal and written communication skills to interact with technical teams and business stakeholders.
  • Ability to work collaboratively in a team environment and adapt to changing priorities.
  • Self-motivated with a proactive approach to learning and solution delivery.
  • Effective time management and organizational skills.
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