Technical Writer

No. of Openings

3

Location

Chennai

Experience

2 to 4 Years

About LMTEQ : -

LMTEQ is a global IT consulting firm specializing in ServiceNow solutions. As a registered ServiceNow Partner, we are on a mission to become an Elite Partner, building world-class digital transformation capabilities with innovation, customer obsession, and disciplined execution at the core.

We’re developing a next-generation delivery organization that blends technical depth with project leadership. If you have the drive to lead projects, learn fast, and thrive in a dynamic environment – this role offers you the platform to grow.

Position Overview :-

We are looking for a Technical Writer to create clear, concise, and user-friendly documentation that supports our products and business processes. The ideal candidate will have experience developing user manuals, documenting business use cases, and mapping workflows to ensure stakeholders and end-users can easily understand and adopt solutions.

Key Responsibilities :-

  • Develop and maintain user manuals, installation guides, and product documentation.
  • Document business use cases to capture requirements, scenarios, and expected outcomes.
  • Create detailed workflow diagrams and process documentation to support operational efficiency.
  • Collaborate with product managers, developers, and business analysts to gather information and translate technical concepts into accessible content.
  • Ensure consistency, accuracy, and compliance with documentation standards.
  • Review and edit existing documentation for clarity, usability, and completeness.
  • Support training and onboarding by providing high-quality reference materials.

Required Skills & Qualifications :-

  • Proven experience of 2-4 years as a Technical Writer or similar role.
  • Strong ability to write and edit user manuals, business use cases, and workflows.
  • Proficiency in documentation tools (MS Office, Visio, or similar).
  • Excellent communication and analytical skills.
  • Ability to work with cross-functional teams in an Agile environment.
  • Attention to detail and strong organizational skills.

Preferred Qualifications :-

  • Experience in IT, SaaS, or enterprise software documentation.
  • Familiarity with ServiceNow, Jira, or other workflow-driven platforms
  • Knowledge of diagramming tools (Lucidchart, Draw.io, etc.).
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