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ServiceNow SecOps Technical Lead

No. of Opening

5

Location

Remote

Experience

5-7 Years

About LMTEQ :

LMTEQ is a leading technology solutions provider specializing in delivering innovative database management and application development services. Our team is dedicated to fostering a collaborative environment that encourages creativity and professional growth.

Preferred Qualifications

  • Experience with other ServiceNow modules such as IT Service Management (ITSM) and IT Operations Management (ITOM).
  • Knowledge of security frameworks and standards such as NIST, ISO 27001, and CIS Controls.
  • Familiarity with cloud security practices and tools, including AWS, Azure, and Google Cloud Platform.
  • ServiceNow Certified Implementation Specialist – Security Incident Response (CIS-SIR) preferred.
  • Relevant security certifications such as CISSP, CISM, or CEH are a plus.

Technical Leadership

  • Lead the design, implementation, and optimization of the ServiceNow SIR module.
  • Develop and enforce best practices for security incident response within the ServiceNow platform.
  • Provide technical guidance and mentorship to a team of engineers and consultants.

Incident Response

  • Develop and implement advanced security incident response processes and workflows.
  • Ensure timely detection, analysis, and resolution of security incidents.
  • Coordinate with security operations teams to enhance incident response capabilities.

Team Management

  • Mentor and guide a team of engineers and consultants, fostering a collaborative and high-performance environment.
  • Conduct regular team meetings and performance reviews to ensure alignment with project goals.

Integration

  • Integrate the SIR module with other security tools and systems, such as SIEM, SOAR, and vulnerability management platforms.
  • Ensure seamless data flow and interoperability between the ServiceNow platform and other
    security systems.

Integration

  • Work closely with clients to understand their technical requirements and provide tailored solutions.
  • Conduct workshops and training sessions to educate clients on the use and benefits of the SIR module.
  • Provide ongoing support and troubleshooting to address client issues and optimize the platform.

Troubleshooting

  • Provide advanced troubleshooting and support for complex security incidents and platform issues.
  • Develop and implement strategies to mitigate risks and enhance the security posture of the ServiceNow platform.

Documentation

  • Create and maintain detailed technical documentation for configurations, processes, and procedures.
  • Ensure documentation is up-to-date and accessible to team members and clients.

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