SAP, ServiceNow, and Salesforce Cloud Service Consulting Company | LMTEQ
ServiceNow ITSM/ITOM/Asset Management Developer
No. of Opening
1
Location
Remote
Experience
5+ years
Responsibilities:
- Design and Development: Create, configure, and maintain ServiceNow applications and modules, particularly within ITSM/ ITOM/Asset Management.
- Customization: Develop custom scripts, workflows, and integrations using JavaScript, HTML, Angular, and other relevant languages.
- Configuration Management: Manage ServiceNow configurations, including Business Rules, Client Scripts, UI Policies, UI Actions, and ACLs.
- Integration: Integrate ServiceNow with external systems using REST, SOAP, JDBC, and other technologies.
- Problem Resolution: Troubleshoot and resolve issues related to ServiceNow configuration and integration.
- Collaboration: Work with stakeholders to understand requirements and translate them into technical solutions. Participate in design and code reviews.
- Documentation: Maintain comprehensive documentation of all technical work for knowledge transfer and compliance purposes.
- Project Management: Handle project-related activities and ensure timely delivery of solutions.
Qualifications:
- Experience: Minimum of 5+ years in ServiceNow development. Experience with ITSM/ITOM/Asset Management modules is essential.
- Skills: Proficiency in JavaScript, HTML, and AngularJS. Strong understanding of ITOM applications such as Service Mapping, Event Management, and Operational Intelligence.
- Certifications: ServiceNow Certified System Administrator (CSA) is required. Additional certifications like ServiceNow Implementation Specialist are preferred.
- Technical Knowledge: Familiarity with web services, network protocols, and security practices. Ability to write complex SQL statements.
- Methodology: Experience with Agile/Scrum development processes.
- Soft Skills: Excellent communication skills, both written and verbal. Ability to work independently and as part of a team.
Preferred Qualifications:
- Advanced Skills: Experience with ServiceNow ITOM applications, such as Cloud Orchestration and Service Mapping.
- Integration Expertise: Proven ability to integrate ServiceNow with external systems like Workday, SAP SuccessFactors, and Jira.
- Development Best Practices: In-depth knowledge of ServiceNow development best practices and the ability to mentor junior developers.