SAP, ServiceNow, and Salesforce Cloud Service Consulting Company | LMTEQ
ServiceNow SAMPro Developer
No. of Opening
18
Location
Remote
Experience
7+ Years
Summary:
We are looking for a ServiceNow Developer with strong administration, development, and support skills
on ServiceNow SAM/HAM. The ServiceNow Developer role will work closely with business and product
teams to achieve the desired outcome within the Agile Methodology.
Key Responsibilities:
- Will be responsible to develop and implement different ServiceNow applications and
integrations from initiation to completion, tailored to the customer requirements. - Creation/implementation/modification of ServiceNow SAM/HAM/others components.
- Maintain technical documentation and assist/participate in QA and user training activities.
- Understanding of the project delivery lifecycle and processes and their implementation.
- Scripting (JavaScript) for different modules for writing Rules, Updating/creating workflows, APIs
etc. - Lead the end-to-end implementation of ServiceNow SAM Pro, including initial setup and
configuration. - Customize and configure ServiceNow SAM Pro to meet specific organizational needs.
- Work closely with stakeholders to gather requirements and translate them into technical
solutions. - Develop and implement publisher-specific packs and plugins as needed for software
management. - Collaborate with cross-functional teams to integrate SaaS applications with ServiceNow SAM
Pro. - Manage and oversee the entitlement upload process for in-scope software publishers.
- Perform regular reconciliation of deployment details received from integration sources.
- Troubleshoot and resolve any issues related to ServiceNow SAM Pro implementation and
integrations. - Create and maintain documentation, including technical specifications and user guides.
- Provide training and support to end-users and ensure effective adoption of ServiceNow SAM
Pro. - Stay up-to-date with industry best practices and ServiceNow updates to optimize the software
asset management process. - Participate in continuous improvement initiatives to enhance the efficiency and effectiveness of
software asset management processes. - Understand detailed requirements and own your code from design, implementation, test
automation, and delivery of high-quality solutions to our customers. - Solving complex problems in a highly dynamic and agile environment.
- Having a strong focus on code quality and reusability.
Basic Requirements:
- B.E./B.Tech in Computer Engineering or MCA or an equivalent education.
- 5-7 years of relevant experience in design and development with ServiceNow platform.
- Proficiency in scripting including JavaScript, CSS, HTML, Angular with experience in REST API
integration will be a plus. - Proficiency with ServiceNow framework and good understanding of UI Scripting, UI Action, UI
Policy, UI Macro, Business Rules, Workflow development, ServiceNow administration, Reporting
in ServiceNow, SQL, Database view in ServiceNow. - Experience across Waterfall and Agile project methodologies.
- Dynamic team player with good verbal and written communication.
- Experience on one or more ITSM, CSM or other SNOW modules. Implementations will be a big
plus.
Preferred Requirements
- ITIL Certified.
- ServiceNow CSA.
- ServiceNow CAD.
- Any additional ServiceNow certifications will be a plus.