IT Project Manager – ServiceNow Projects

No. of Openings

2

Location

Chennai

Experience

2 to 4 Years

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About LMTEQ : -

LMTEQ is a fast-growing, AI-driven global IT consulting firm specializing in ServiceNow, SAP, and Salesforce solutions. We are a ServiceNow Elite Partner, known for strong delivery execution and deep platform expertise. We work with mid-market and enterprise clients to design, implement, and optimize AI-enabled ServiceNow solutions that improve efficiency and business outcomes. Our teams combine hands-on platform knowledge with a practical, execution-focused approach to solving real enterprise challenges. At LMTEQ, we value ownership, clarity, and continuous learning. We build long-term careers by giving our people early exposure to enterprise clients, modern workflows, and AI-led transformation programs.

Job Summary :-

As an IT Project Manager (ServiceNow Projects), you will oversee the end-to-end delivery of ServiceNow projects — managing scope, timelines, quality, and client communication. While prior ServiceNow project management experience is preferred, it is not mandatory. What’s essential is a strong foundation in Agile, Scrum, and Sprint delivery, along with exceptional stakeholder management and coordination skills

Key Responsibilities :-

  • Manage and deliver ServiceNow implementation and enhancement projects within defined scope, cost, and schedule.
  • Define project goals, deliverables, and success metrics in alignment with client and internal stakeholders.
  • Conduct and lead Agile ceremonies – daily stand-ups, sprint planning, retrospectives, and reviews
  • Coordinate between clients, developers, architects, QA teams, and pre-sales for smooth delivery execution.
  • Track project performance using KPIs, dashboards, and velocity metrics.
  • Identify and mitigate risks proactively to ensure project success.
  • Prepare and maintain project documentation, including status reports, timelines, and risk logs.
  • Support internal initiatives for improving project delivery frameworks.
  • Drive a culture of accountability, discipline, and continuous improvement across teams.

Required Skills :-

  • 3+ years of hands-on experience in IT Project Management.
  • Proven experience working in Agile, Sprint, and Scrum environments.
  • Strong understanding of SDLC and IT delivery methodologies.
  • Excellent stakeholder communication and coordination abilities.
  • Familiarity with JIRA, Asana, or equivalent project management tools.
  • Strong analytical and organizational skills with attention to detail.
  • Exposure to ITSM, ITIL, or enterprise SaaS platforms preferred.

Preferred Skills :-

  • Prior experience managing ServiceNow projects is highly preferred but not mandatory.
  • Working knowledge of ServiceNow modules such as ITSM, CSM, HRSD, or ITOM.
  • Understanding of ServiceNow Foundations or CSA certification is a plus.
  • Experience handling multi-location or remote teams.

Key Traits We Value :-

  • Adaptability – the ability to learn and lead in evolving environments.
  • Ownership – proactive and accountable in delivery outcomes.
  • Clarity – articulate and transparent communication across teams.
  • Discipline – consistent planning and execution under pressure.
  • Team Orientation – fostering collaboration and mutual growth.

Why Join LMTEQ :-

  • Be part of LMTEQ’s ServiceNow growth story toward Elite Partner status.
  • Work directly with certified architects, program managers, and delivery leaders.
  • Gain accelerated learning through real-world ServiceNow project exposure.
  • Opportunity to move into Senior Project Manager / Program Lead roles within 18–24 months
  • Experience a culture built on freedom, integrity, and passion in action.
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