ServiceNow SAMPro Developer

Position Closed

Summary:

We are looking for a ServiceNow Developer with strong administration, development, and support skills
on ServiceNow SAM/HAM. The ServiceNow Developer role will work closely with business and product
teams to achieve the desired outcome within the Agile Methodology.

Key Responsibilities:

Will be responsible to develop and implement different ServiceNow applications and
integrations from initiation to completion, tailored to the customer requirements.
Creation/implementation/modification of ServiceNow SAM/HAM/others components.
Maintain technical documentation and assist/participate in QA and user training activities.
Understanding of the project delivery lifecycle and processes and their implementation.
Scripting (JavaScript) for different modules for writing Rules, Updating/creating workflows, APIs
etc.
Lead the end-to-end implementation of ServiceNow SAM Pro, including initial setup and
configuration.
Customize and configure ServiceNow SAM Pro to meet specific organizational needs.
Work closely with stakeholders to gather requirements and translate them into technical
solutions.
Develop and implement publisher-specific packs and plugins as needed for software
management.
Collaborate with cross-functional teams to integrate SaaS applications with ServiceNow SAM
Pro.
Manage and oversee the entitlement upload process for in-scope software publishers.
Perform regular reconciliation of deployment details received from integration sources.
Troubleshoot and resolve any issues related to ServiceNow SAM Pro implementation and
integrations.
Create and maintain documentation, including technical specifications and user guides.
Provide training and support to end-users and ensure effective adoption of ServiceNow SAM
Pro.
Stay up-to-date with industry best practices and ServiceNow updates to optimize the software
asset management process.
Participate in continuous improvement initiatives to enhance the efficiency and effectiveness of
software asset management processes.
Understand detailed requirements and own your code from design, implementation, test
automation, and delivery of high-quality solutions to our customers.
Solving complex problems in a highly dynamic and agile environment.
Having a strong focus on code quality and reusability.

Basic Requirements:

B.E./B.Tech in Computer Engineering or MCA or an equivalent education.
5-7 years of relevant experience in design and development with ServiceNow platform.
Proficiency in scripting including JavaScript, CSS, HTML, Angular with experience in REST API
integration will be a plus.
Proficiency with ServiceNow framework and good understanding of UI Scripting, UI Action, UI
Policy, UI Macro, Business Rules, Workflow development, ServiceNow administration, Reporting
in ServiceNow, SQL, Database view in ServiceNow.
Experience across Waterfall and Agile project methodologies.
Dynamic team player with good verbal and written communication.
Experience on one or more ITSM, CSM or other SNOW modules. Implementations will be a big
plus.

Preferred Requirements

ITIL Certified.
ServiceNow CSA.
ServiceNow CAD.
Any additional ServiceNow certifications will be a plus.

ServiceNow SAMPro Developer

Summary:

Key Responsibilities:

Basic Requirements:

Preferred Requirements

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