ServiceNow SecOps Technical Lead
No. of Opening
5
Location
Remote
Experience
5-7 Years
Position Closed
About LMTEQ :
LMTEQ is a leading technology solutions provider specializing in delivering innovative database management and application development services. Our team is dedicated to fostering a collaborative environment that encourages creativity and professional growth.
Preferred Qualifications
- Experience with other ServiceNow modules such as IT Service Management (ITSM) and IT Operations Management (ITOM).
- Knowledge of security frameworks and standards such as NIST, ISO 27001, and CIS Controls.
- Familiarity with cloud security practices and tools, including AWS, Azure, and Google Cloud Platform.
- ServiceNow Certified Implementation Specialist – Security Incident Response (CIS-SIR) preferred.
- Relevant security certifications such as CISSP, CISM, or CEH are a plus.
Technical Leadership
- Lead the design, implementation, and optimization of the ServiceNow SIR module.
- Develop and enforce best practices for security incident response within the ServiceNow platform.
- Provide technical guidance and mentorship to a team of engineers and consultants.
Incident Response
- Develop and implement advanced security incident response processes and workflows.
- Ensure timely detection, analysis, and resolution of security incidents.
- Coordinate with security operations teams to enhance incident response capabilities.
Team Management
- Mentor and guide a team of engineers and consultants, fostering a collaborative and high-performance environment.
- Conduct regular team meetings and performance reviews to ensure alignment with project goals.
Integration
- Integrate the SIR module with other security tools and systems, such as SIEM, SOAR, and vulnerability management platforms.
- Ensure seamless data flow and interoperability between the ServiceNow platform and other
security systems.
Integration
- Work closely with clients to understand their technical requirements and provide tailored solutions.
- Conduct workshops and training sessions to educate clients on the use and benefits of the SIR module.
- Provide ongoing support and troubleshooting to address client issues and optimize the platform.
Troubleshooting
- Provide advanced troubleshooting and support for complex security incidents and platform issues.
- Develop and implement strategies to mitigate risks and enhance the security posture of the ServiceNow platform.
Documentation
- Create and maintain detailed technical documentation for configurations, processes, and procedures.
- Ensure documentation is up-to-date and accessible to team members and clients.
As an AI-powered transformation partner, we help businesses unlock potential with ServiceNow to achieve faster, high-quality outcomes.