LMTEQ × ServiceNow at Manufacturing IT Summit 2026
JW Marriott Juhu – Mumbai, India | June 11, 2026
India's Biggest Stage for Manufacturing IT Transformation
Manufacturing IT Summit 2026 (MITS 2026) was one of India’s most anticipated gatherings of C-Level people, Heads, VPs, and Directors from the country’s largest manufacturing enterprises spanning automotive, pharma, FMCG, heavy engineering, textiles, and process industries.
The summit was built around one central agenda: how do India’s manufacturers retire decades-old legacy systems and adopt modern, intelligent platforms that connect every layer of the enterprise from the shop floor to the boardroom?
LMTEQ × ServiceNow was at Manufacturing IT Summit 2026 as a ServiceNow transformation partner, engaging decision-makers through live demonstrations, real-world use cases, and one-on-one conversations about what it takes to automate and modernize manufacturing operations at scale.
Still Running on Legacy Systems? You're Not Alone
Siloed data, manual workflows, disconnected plant systems, and aging tools were holding back India’s fastest-growing manufacturers. The cost was real: missed production targets, unplanned downtime, compliance gaps, and IT teams buried in tickets instead of driving transformation.
At MITS 2026, our conversations centered on one question: what did it take to modernize, and how fast could they get there with ServiceNow?
- Legacy ITSM tools with no AI or automation capability
- Siloed plant-floor and enterprise IT data with no single source of truth
- High unplanned downtime caused by purely reactive maintenance
- Manual compliance tracking leading to audit failures
- No unified platform connecting IT, HR, and operations workflows
Key Highlights from the Event
End IT Helpdesk Chaos
Our IT teams showed how ServiceNow ITSM brought AI-powered automation to incident management, reduced resolution time, and gave every plant full IT visibility on a single platform.
Prevent Failures Before They Happen
Unplanned breakdowns cost more than money; they hit production schedules and customer commitments. We demonstrated how ServiceNow FSM and ITAM automated work orders, tracked asset health in real time, and shifted maintenance from reactive to predictive.
Eliminate IT Blind Spots
When IT infrastructure went dark, operations followed. We walked attendees through how ServiceNow ITOM delivered complete observability, connected the CMDB, monitored events automatically, and triggered auto-remediation, so teams led instead of fire fought.
Make Compliance Effortless
Audit season didn’t mean all-hands panic. We showed how ServiceNow GRC automated compliance tracking against ISO, EHS, and statutory mandates, streamlined audit workflows, and freed compliance teams from manual reporting.
Modernize Your Workforce Experience
We demonstrated how ServiceNow HRSD automated every workforce touchpoint: onboarding, transfers, grievances, and off boarding, all tracked through a single self-service portal.
Put AI to Work for Your Operations
We showcased how LMTEQ’s Agentic AI on ServiceNow resolved incidents, routed approvals, and surfaced operational insights, reducing routine intervention and freeing teams for higher-value work.
Our CTO Took the Stage at MITS 2026
LMTEQ’s Co-Founder & CTO, Durai Raj, delivered a keynote presentation at Manufacturing IT Summit 2026 on:
“Digital Transformation & Innovation for Operational Efficiency”
With over two decades of enterprise transformation experience, Durai took the stage with a direct, ground-level perspective on where Indian manufacturing stands today and what it will take to compete tomorrow. His session unpacked the real cost of legacy inertia: siloed systems, reactive IT, disconnected shop floors, and compliance workflows that drain teams instead of enabling them. He laid out a practical path forward built on intelligent platforms, AI-driven automation, and unified data that connects every layer of the enterprise.
From transformation roadmaps to live ServiceNow capability showcases, Durai gave CIOs, IT Heads, and Operations leaders a clear view of how digital transformation translates into faster decisions, fewer breakdowns, and operations that run on insight rather than instinct.
Missed Us at MITS 2026? Let's Continue the Conversation.
If you’re a C-Level leader, IT Head, VP, or Director at a manufacturing company, connect with LMTEQ × ServiceNow to continue the conversation we started at Manufacturing IT Summit 2026.