SAP AMS

SAP Application Management Services

LMTEQ’s SAP Application Management Services ensures that your SAP solutions meet your IT and business objectives. Our SAP AMS consultants strive to improve the application performance to deliver better results.

The SAP AMS support model assists you throughout the process from strategy through operation and innovation, returning double the value from your application investments. We go beyond the traditional AMS for SAP by focusing on business development and innovation, rather than standard SAP application maintenance support.

What customers achieve with LMTEQ’s SAP Support Services

Our SAP AMS consultants with high domain expertise, understand the scope of different incidents therefore making them manageable through a few levels. This thereby reduces too many hand-offs and keeps the focus towards faster incident resolution with fewer escalations.

The key to enterprise success is to utilize the existing resources and solutions to its utmost potential, bringing in real business value. With our technical expertise and business-driven strategies, we understand the reason behind your enterprise investments and only aim to achieve the most out of it.

We focus on business success rather than successful incident resolution. Through our years of experience in SAP managed services, we have in depth understanding of SAP software and its operations. We target the root cause for every scenario without raising multiple tickets, enabling systems and applications to run longer and more efficient.

LMTEQ takes complete responsibility for SAP application management services and ERP software support with engineers available at all times, working closely in order to reduce project overheads.

SAP Platforms Supported

SAP Technical

SAP Industry Solutions

  • Public Sector
  • Manufacturing
  • Healthcare
  • Utility
  • Telecom
  • Financial Services

SAP Finance

  • FI
  • CO
  • PS
  • TV
  • FM
  • TRM
  • BPC

SAP Business Intelligence

  • BW
  • BO
  • Lumira
  • MDM
  • embedded with HANA

SAP Logistics

  • MM
  • SD
  • PM
  • EWM
  • QA

SAP Digital & Cloud

  • Fiori
  • Screen Personas
  • Concur
  • Successfactors
  • Hybris
  • Ariba
  • HCP

SAP Sales & Trading

  • CRM
  • Hybris
  • GTS

SAP Security

  • Authorizations
  • GRC

SAP Human Capital

  • HCM

Our SAP AMS Capabilities

  • Build and run SAP S/4HANA
  • SAP architecture design and application development
  • Accelerators for SAP ERP services
  • SAP center of excellence, strategy and operations design
  • Development and support for enterprise data warehouses
  • Analytics and solutions reporting
  • Enterprise content management
  • Enterprise data integration & management
  • Master data management, data quality & data control
  • Cross-platform custom development
  • Testing and migration services
  • Authorization administration
  • Database and system administration
  • Full system lifecycle design, development, and implementation support
  • Maintenance, operations, and enhancements
  • Concept, design, and build digital experiences
  • Client and supplier relationship management
  • Digital content/web
  • Internet of things and learning machine
  • Mobile and web
  • Business case and feasibility studies
  • SAP deployment and implementation roadmap
  • Target SAP operating model
  • Architecture design, including risk and cost effectiveness
  • On-premises cloud or hybrid architecture
  • Private or public cloud comparison

The value our SAP enterprise support brings in

  • Improved business outcomes with integrated AMS and software support
  • Upto 50% savings in your annual sap application maintenance support
  • Complete case resolution ownership and accountability
  • Transparent SLAs
  • Root cause analysis performed, resulting in reduced critical issues
  • Improved speed, quality and agility. Reduced risk and efficiency
  • Simplified operating model

Why LMTEQ

Our SAP managed services offer exclusive support for SAP products, with enhanced service levels and issues resolving capabilities to deliver better business value.

The Gain

  • 15 years of guaranteed support
  • Exclusive global account manager for every client
  • Named regional primary support engineer
  • 15-minute guaranteed response SLA
  • Complete support without upgrades
  • Upto 50% saving in annual support fees
  • Full control on setting your SAP roadmap

The Assistance

  • Application and documentation fixes
  • Operational and configuration support
  • Performance support
  • Interoperability and integration support
  • Customization support

The Difference

  • Business driven approach
  • Custom SAP AMS support model
  • Extension of system lifespan
  • Client focused guidance, not project focused
  • Highly skilled SAP AMS consultants

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