ServiceNow Platform & Instance Health Check Services

Overview
Ensure your ServiceNow platform delivers maximum value with our free ServiceNow Platform Health Check. We analyze your instance’s performance, workflow efficiency, license utilization, automation gaps, and security compliance, identifying quick wins and long-term improvements to optimize your ServiceNow environment.
Why You Need ServiceNow Platform Health Check Services
Business Perspective (Challenges)

Impact (Results You Can Expect) :-
IT costs ↓ 20% ROI ↑ 30% The license costs ↓ 15% Time-to-market ↓ 20% Business agility ↑ 25%
Operations Perspective (Challenges)

Impact (Results You Can Expect) :-
MTTR ↓ 40% Automation ↑ 30% Uptime ↑99.9% Compliance audit success ↑ 90% Dashboard accuracy ↑ 95% and Incident volume ↓ 25%
ServiceNow Instance/Platform Health Check Services We Provide:
ServiceNow Performance Review
- ServiceNow Instance Performance Monitoring & Tuning
- Service Portal Load Time & UI/UX Performance Analysis
- API Endpoint Performance & Integration Error Analysis
- MID Server and IntegrationHub Health Diagnostics
- Update Set Compliance & Patch Level Verification
Workflow Optimization
- ITSM Process Maturity Evaluation (Incident, Problem, Change)
- ITOM Workflow Optimization & Automation Gap Analysis
- Orchestration Workflow Efficiency Assessment
- Discovery & Service Mapping Effectiveness Evaluation
- Automated Test Framework (ATF) Coverage & Script Review
Configuration & Data Integrity Review
- Scoped Application Health Assessment
- CMDB Data Integrity & Configuration Item Relationship Mapping
- Knowledge Management System Configuration Check
License & Module Audit
- License Utilization & Subscription Cost Optimization
- Asset Lifecycle & Software License Management Audit
Security & Compliance Review
- Security Incident Response & Access Control Matrix Review
- Data Governance & Compliance Audit Logging Review
Automation Opportunities
- Workflow Optimization & Automation Gap Analysis (also under workflows)
- Orchestration Workflow Efficiency Assessment (also under workflows)
Our 5-Day Proven Assessment Process
Day | Step | What We Actually Do |
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Day 0 | Pre-Engagement Setup |
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Day 1 | Kickoff & Scope Definition |
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Day 2 | Technical Deep-Dive Begins |
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Day 3 | Cross-Functional Audit & Analysis |
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Day 4 | Validation & Report Preparation |
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Day 5 | Debrief & Next Steps |
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Disclaimer :-
The assessment process and timeline outlined above represent our standard 5-day approach. However, actual timelines and scope may vary based on platform complexity, data availability, access permissions, and stakeholder inputs. LMTEQ will confirm all timelines post initial scoping and access validation.
Key Benefits of the ServiceNow Health Check
Clarity & Confidence
Get a clear understanding of how well your ServiceNow is aligned with business goals.
Unbiased Expert Insight
Receive third-party, tool-based analysis from certified architects, not just opinions.
Strategic Visibility
Discover which modules and features offer the most ROI, and which are draining value.
Fast Turnaround
Actionable insights in just 3–5 days—no long audits or months of consulting.
Upgrade Readiness
Know exactly where your gaps lie before your next major ServiceNow upgrade.
Cost Avoidance
Avoid future technical debt by fixing hidden inefficiencies proactively.
Foundation for Roadmap
Use the findings to define a roadmap for automation, compliance, and scalability.
Stakeholder Alignment
Help IT, Ops, and Business leaders align on measurable platform goals.
Ready to Uncover Your ServiceNow Instance’s True Potential?
Whether you’re facing slow performance, rising costs, or preparing for a major upgrade, quick ServiceNow optimization services can make all the difference.Don’t guess. Know. Optimize with confidence.
Frequently Asked Questions
1. How long does the health check take?
Typically, the assessment is completed within 5 business days, depending on the size and complexity of your instance. We’ll give you a timeline upfront based on your environment.
2. Is this really free? What’s the catch?
Yes, it’s completely free—no hidden fees, no obligations. We offer this to showcase our technical expertise and help you make the most of your ServiceNow investment.
3. Will this affect my live ServiceNow environment?
No. We follow non-intrusive assessment methods, ensuring your live operations remain uninterrupted throughout the process.
4. What kind of report will I receive?
You’ll get a detailed health check report with performance metrics, risk findings, and prioritized recommendations across configuration, security, integration, and usage.
5. Do I need to provide access to my ServiceNow instance?
Yes. We require temporary, read-only access with specific roles to perform the check. All access is handled securely and revoked after the assessment.
Why Choose LMTEQ as a
ServiceNow Service Provider?
- Certified ServiceNow Professionals.
- Expertise in Implementation and Integration.
- Tailored Solutions to Meet Your Needs.
- Time-Zone Aligned Support.
- Top-Notch Ongoing Support and Optimization Services.
As an AI-powered transformation partner, we help businesses unlock potential with ServiceNow to achieve faster, high-quality outcomes.