The first ever World Forum Mumbai arrives on October 6, bringing ServiceNow’s global AI conversation to India for a single day of keynotes, hands on sessions and networking. Mumbai joins eight other cities hosting a World Forum edition this year, marking a growing focus on the Indian market from ServiceNow. For enterprises across BFSI, healthcare, and manufacturing, it is a rare chance to see AI powered workflows in action without leaving the country. Here is what to expect from ServiceNow World Forum Mumbai 2026, and why LMTEQ will be there.
ServiceNow World Forum Mumbai 2026: Key Event Details
| Event Details | Information |
|---|---|
| Event Name | ServiceNow World Forum Mumbai 2026 |
| Date | October 6, 2026 |
| Timings | 8:00 AM to 6:00 PM |
| Format | Complimentary, in-person conferenc |
| Venue | Jio World Centre, Bandra Kurla Complex, Mumbai |
| Organizer | ServiceNow |
| Edition | First-ever World Forum Mumbai |
World Forum is ServiceNow’s traveling AI conference, and Mumbai is one of nine cities hosting an edition this year. Unlike the five-day Knowledge conference in Las Vegas, it condenses keynotes, an expo floor and customer stories into a single accessible day.
Why World Forum Mumbai 2026 Matters for Indian Enterprises
India’s banking, insurance and healthcare sectors are moving from AI pilots to AI at scale, and boards increasingly expect measurable outcomes rather than experiments. World Forum Mumbai 2026 gives leaders in these industries a focused day to see how ServiceNow’s AI Platform is being applied in practice, without the cost or time commitment of a global mega event.
For teams already exploring ServiceNow, or evaluating it for the first time, the event is also a direct line to product experts and implementation partners who can turn a keynote idea into an actual roadmap.
Agenda and Key Themes
- 8:00 AM to 8:30 AM: Welcome, badge pickup and Expo opening
- 8:30 AM to 6:00 PM: Expo and breakout sessions through the day
- 10:00 AM to 11:00 AM: World Forum Keynote with ServiceNow leaders and customers
- 3:30 PM to 4:30 PM: Luminary Session, a conversation with special guests
- 4:30 PM to 6:00 PM: High Tea networking to close the day
Three themes run through the sessions. The first centers on the ServiceNow AI Control Tower, where AI Specialists sense, decide and act on a single secure platform, while EmployeeWorks and Otto serve as the intelligent front door for employees. The second is hands on, letting attendees vibe code and build their own AI agent while seeing how Workflow Data Fabric, Context Engine and Action Fabric connect data, AI and workflows, secured by Armis and Veza. The third is networking, built around benchmarking your AI approach against peers rather than passive listening.
Speakers and Keynotes
ServiceNow World Forum Mumbai 2026 brings together ServiceNow leadership and Indian industry figures, including:
- Amit Zavery, President, Chief Product Officer and Chief Operating Officer, ServiceNow
- S. N. Subrahmanyan, Chairman and Managing Director, Larsen and Toubro
- Kulmeet Bawa, Managing Director and Group Vice President, ServiceNow India and SAARC
- Sumeet Mathur, SVP and Managing Director, ServiceNow India
- Gaurav Rewari, EVP and GM, Data and Analytics Products, ServiceNow
- Tarun Thakur, GVP and GM, Identity Security, ServiceNow
- Ganesh Iyer, Head of Manufacturing, ServiceNow
The day also includes a Luminary Session with National Film Award winner Vikrant Massey for a change of pace conversation on creativity and reinvention.
LMTEQ at ServiceNow World Forum Mumbai 2026
LMTEQ, a ServiceNow Elite Partner, is attending ServiceNow World Forum Mumbai 2026 as a Gold Sponsor. Explore LMTEQ at ServiceNow World Forum Mumbai 2026 to learn more about our presence, focus areas, and how you can connect with our team at the event. Our leadership, including our CEO, will be present at the LMTEQ booth along with the wider team throughout the day, ready to talk through real workflow and AI challenges with attendees.
If you are attending, stop by our booth to meet the team, or reach out to our experts in advance to schedule a conversation on how ServiceNow can support your AI transformation goals.
Frequently Asked Questions
What is ServiceNow World Forum Mumbai 2026?
It is the first ever World Forum event held in Mumbai, part of ServiceNow’s global series of single day, complimentary AI conferences, taking place on October 6, 2026, at the JIO World Centre.
Who should attend the World Forum in Mumbai?
The event suits IT leaders, business decision makers, developers and administrators looking for practical AI strategies and hands on exposure to ServiceNow’s latest capabilities, particularly across BFSI, healthcare and manufacturing.
Is World Forum Mumbai a paid event?
No, it is offered as a complimentary, in person conference. There is currently no virtual attendance option.
How do I register for World Forum Mumbai 2026?
Registration is open on the official World Forum Mumbai page, and ServiceNow reviews submissions within five business days.
What can attendees expect to see or learn?
Expect keynotes on AI strategy, a hands-on track for building AI agents, and an expo floor showcasing ServiceNow products alongside partner solutions from companies like LMTEQ.
How can I connect with LMTEQ at the event?
LMTEQ is attending as a Gold Sponsor, with our CEO and team present at our booth. You can also reach out ahead of time at lmteq.com/contact-us to set up a meeting.
Conclusion
ServiceNow World Forum Mumbai 2026 marks a new chapter for ServiceNow’s presence in India, bringing global AI leadership and practical, hands-on learning to a single day in Mumbai. LMTEQ, a ServiceNow Elite Partner, is proud to attend as a Gold Sponsor. Come find our team at the event, or connect with us in advance to explore how ServiceNow can power your AI journey.