ServiceNow Case Studies – Success
Stories of Business Transformation with LMTEQ

From Challenge to Change : How We Made ServiceNow Work for You

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ServiceNow SAM Implementation for IT Companies: Optimizing Software Assets & Compliance

ServiceNow SAM Implementation for IT Companies: Optimizing Software Assets & Compliance

ServiceNow SAM Implementation for IT Companies: Optimizing Software Assets & Compliance Introduction IT companies face...

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Rapid ServiceNow ITOM Implementation for Enhanced IT Asset Discovery & Infrastructure Visibility

Rapid ServiceNow ITOM Implementation for Enhanced IT Asset Discovery & Infrastructure Visibility

Rapid ServiceNow ITOM Implementation for Enhanced IT Asset Discovery & Infrastructure Visibility Introduction In modern...

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End-to-End Employee Lifecycle Management Using ServiceNow Solutions for Quick Commerce

End-to-End Employee Lifecycle Management Using ServiceNow Solutions for Quick Commerce

End-to-End Employee Lifecycle Management Using ServiceNow Solutions for Quick Commerce Introduction Hiring and onboarding in...

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End-to-End Digital Transformation for a Legacy Telco with ServiceNow SOMT

End-to-End Digital Transformation for a Legacy Telco with ServiceNow SOMT

End-to-End Digital Transformation for a Legacy Telco with ServiceNow SOMT ↓ 66% Average Activation Cycle...

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Transforming Customer Service in Indian Telecom with ServiceNow

Transforming Customer Service in Indian Telecom with ServiceNow

Transforming Customer Service in Indian Telecom with ServiceNow 40% improvement in First Call Resolution 30%...

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Accelerating Application Development with ServiceNow App Engine – A Technical & Business Perspective

Accelerating Application Development with ServiceNow App Engine – A Technical & Business Perspective

Accelerating Application Development with ServiceNow App Engine – A Technical & Business Perspective 45% Faster...

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Boosting Chemical Manufacturing Efficiency by 45% with LMTEQ ServiceNow for Chemical Manufacturing Solution

Boosting Chemical Manufacturing Efficiency by 45% with LMTEQ ServiceNow for Chemical Manufacturing Solution

Boosting Chemical Manufacturing Efficiency by 45% with LMTEQ ServiceNow for Chemical Manufacturing Solution Average MTTR...

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ServiceNow for BFSI (Banking) – How LMTEQ Improved Banking Workflow Management for BFSI Client

ServiceNow for BFSI (Banking) – How LMTEQ Improved Banking Workflow Management for BFSI Client

ServiceNow for BFSI (Banking) – How LMTEQ Improved Banking Workflow Management for BFSI Client <1.6...

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Transforming Banking Operations: How LMTEQ Automated Lending and Claims Processing with ServiceNow

Transforming Banking Operations: How LMTEQ Automated Lending and Claims Processing with ServiceNow

Transforming Banking Operations: How LMTEQ Automated Lending and Claims Processing with ServiceNow 65% Process Time...

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ServiceNow Implementation for BFSI Operations – A Case Study on Vendor Onboarding Automation in Banking

ServiceNow Implementation for BFSI Operations – A Case Study on Vendor Onboarding Automation in Banking

ServiceNow Implementation for BFSI Operations – A Case Study on Vendor Onboarding Automation in Banking...

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ServiceNow Data Center Modernization for an RBI-Compliant Indian Bank

ServiceNow Data Center Modernization for an RBI-Compliant Indian Bank

ServiceNow Data Center Modernization for an RBI-Compliant Indian Bank Phase 1 Focus – Banking CMDB...

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Unifying IT and Non-IT Asset Visibility for 100+ Branches at a Leading Indian Bank Using ServiceNow for Banking

Unifying IT and Non-IT Asset Visibility for 100+ Branches at a Leading Indian Bank Using ServiceNow for Banking

Unifying IT and Non-IT Asset Visibility for 100+ Branches at a Leading Indian Bank Using...

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Automated IT Asset Tracking and Lifecycle Management Using ServiceNow CMDB: A Success Story from a Mid-Sized IT Company

Automated IT Asset Tracking and Lifecycle Management Using ServiceNow CMDB: A Success Story from a Mid-Sized IT Company

Automated IT Asset Tracking and Lifecycle Management Using ServiceNow CMDB: A Success Story from a...

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Transforming Dispute Management System With ServiceNow AI and Automation Solution | A Case Study

Transforming Dispute Management System With ServiceNow AI and Automation Solution | A Case Study

Transforming Dispute Management System With ServiceNow AI and Automation Solution | A Case Study Download...

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Transforming Talent Acquisition – How LMTEQ Implemented ServiceNow HRSD & a Custom ATS for Seamless Hiring and Onboarding

Transforming Talent Acquisition – How LMTEQ Implemented ServiceNow HRSD & a Custom ATS for Seamless Hiring and Onboarding

Home » Case Studies » ServiceNow » LMTEQ’s ServiceNow HRSD and a ATS for Hiring and...

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Achieving Peak Operational Excellence: How LMTEQ’s ServiceNow Implementation Transformed Healthcare Operations for a Healthcare Provider

Achieving Peak Operational Excellence: How LMTEQ’s ServiceNow Implementation Transformed Healthcare Operations for a Healthcare Provider

Home » Case Studies » ServiceNow » ServiceNow Implementation for Healthcare Operations Achieving Peak Operational Excellence:...

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Streamlining Ownership Notifications for Inactive Application Owners – A ServiceNow ITSM Case Study

Streamlining Ownership Notifications for Inactive Application Owners – A ServiceNow ITSM Case Study

Introduction Our client, a global leader in technology solutions, faced a critical challenge in managing...

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ServiceNow Service Catalog Optimization – A Case Study on Enhancing Custom Environments for A German Finance Client.

ServiceNow Service Catalog Optimization – A Case Study on Enhancing Custom Environments for A German Finance Client.

Introduction From creating product descriptions to managing up-to-date assets, catalog management acts as the organization’s...

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Transforming HR Operations: A Cutting-Edge ServiceNow HRSD Implementation for a Major Automotive Leader – Part #1

Transforming HR Operations: A Cutting-Edge ServiceNow HRSD Implementation for a Major Automotive Leader – Part #1

Transforming HR Operations : A Cutting-Edge ServiceNow HRSD Implementation for a Major Automotive Leader –...

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Streamlining IT Operations – A ServiceNow HRSD and Custom Apps Case Study

Streamlining IT Operations – A ServiceNow HRSD and Custom Apps Case Study

Streamlining IT Operations – A ServiceNow ITSM and Custom Apps Case Study Introduction In the...

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Navigating Complexity: LMTEQ’s ServiceNow Implementation Excellence Unveiled

Navigating Complexity: LMTEQ’s ServiceNow Implementation Excellence Unveiled

Navigating Complexity: LMTEQ’s ServiceNow Implementation Excellence Unveiled Introduction Our client is a leading technology provider...

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At LMTEQ, we specialize in delivering innovative and impactful ServiceNow solutions that streamline business processes, optimize IT operations, and enhance customer experiences across multiple industries. Our case studies demonstrate our expertise in leveraging the ServiceNow platform to solve complex business challenges for global clients. Each case study serves as a testament to our commitment to excellence, highlighting how our tailored ServiceNow implementations have helped organizations achieve their strategic goals.

Transforming Business with ServiceNow

Organizations today are continuously seeking ways to streamline their workflows, automate repetitive tasks, and improve overall efficiency. This is where LMTEQ’s ServiceNow solutions come into play. Our case studies cover successful deployments in areas such as IT Service Management (ITSM), Human Resource Service Delivery (HRSD), and Customer Service Management (CSM), among others. From overcoming challenges like disjointed IT systems to integrating complex workflows, each project showcases how LMTEQ’s ServiceNow expertise transformed client operations.

Key Areas of Impact

Optimizing IT Service Management (ITSM)

Our ITSM case studies demonstrate how we have implemented ServiceNow to streamline incident, problem, and change management processes, resulting in improved service quality and reduced resolution times. For a global manufacturing client, we integrated their existing IT systems with ServiceNow’s ITSM module, reducing downtime and increasing productivity.

Enhancing HR Operations with HRSD

Through our HRSD solutions, we have enabled clients to automate and optimize HR processes, ensuring a better employee experience. One of our featured case studies explores how we helped a leading financial services firm integrate HRSD with their existing HR system, enabling seamless onboarding, case management, and performance tracking.

Streamlining Customer Service with CSM

Our CSM case studies highlight how ServiceNow’s Customer Service Management module was used to enhance customer support processes. We’ve helped a telecommunications provider automate service requests and integrate real-time customer feedback, which resulted in a 30% increase in customer satisfaction scores.

Custom Application Development

When off-the-shelf solutions don’t meet client needs, we develop custom ServiceNow applications to address specific business requirements. A prominent healthcare provider benefited from our custom app development for tracking patient data and improving healthcare service delivery.
What Makes Our ServiceNow Solutions Stand Out?
  • Industry Expertise – We bring in-depth industry knowledge to each project, allowing us to tailor our solutions to the specific needs of clients across sectors like BFSI, healthcare, and manufacturing.
  • Holistic Approach – Our end-to-end ServiceNow implementations cover everything from initial consulting and strategy development to deployment, integration, and ongoing support.
  • Innovative Solutions – We leverage the latest features of ServiceNow, including AI-powered automation, predictive analytics, and self-service portals, to create high-impact solutions.
  • Seamless Integration – Our solutions seamlessly integrate with existing IT and business systems, ensuring that clients can maximize their technology investments.

Why Choose LMTEQ for Your ServiceNow Needs?

Our case studies reveal a consistent pattern of delivering value to clients through robust ServiceNow implementations. Whether it’s about reducing operational costs, improving customer service, or enabling digital transformation, LMTEQ is a trusted partner that drives measurable business outcomes. We work closely with our clients to understand their unique challenges, craft customized solutions, and provide continuous support, making sure they get the most out of their ServiceNow investment.

Every case study is a story of a successful partnership where our expertise in ServiceNow helped clients overcome their biggest challenges. By focusing on innovation, collaboration, and a deep understanding of the ServiceNow platform, we’ve enabled businesses to drive growth, agility, and resilience.

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