As Microsoft will soon end it’s support for AX, businesses are contemplating on the upgrade. If you are not quite ready for Dynamic 365 and are looking for ongoing support for AX, LMTEQ offers extended support that helps you extend the lifespan of Dynamics AX installation by 12, 24 or 36 months.
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Boost visibility across your IT landscape for data-driven strategic business executions through our CMDB management services.
We recognize that every organization has unique needs and uses for its databases. That’s why our experts work closely with your IT team to gather detailed information on your technical and non-technical entities, including applications, asset tagging, hardware changes, user counts, locations, software versions, hardware updates, and more for high availability of assets, space, and recording asset lifecycle events to ensure industry-standard ServiceNow CSDM (Common Service Data Model) practices in your organization
CMDB Managed Services, we offer
Our Approach
Our approach assists you in streamlining CMDB data management by seamlessly integrating network infrastructure, applications, and services using ServiceNow ITOM Discovery. We also aid you in configuring identification rules for each CI class, ensuring no duplicates of CI and enabling track of up-to-date information.
Our team aids you in ensuring precise configuration control to mitigate risks of unnecessary adjustments to CIs, allowing authorized users based on ACLs to make validated modifications based on agreed criteria, and enhancing change management efficacy.
We assist in aligning with governance boards by integrating your CMDB with incident and asset management systems tailored to your needs, fostering relationships, and effectively identifying and resolving process compliance issues.
We help create interactive dashboards for tracking key changes and updating stakeholders, by leveraging OOB or customized metrics to share CMDB health and facilitate swift resolution of queries and inconsistencies.
Our Technical Capabilities
Manage the Lifecycle of Your IT
Breaking down silos we help you to maintain a single system of action that spans various IT management functions for better IT resource utilization.
Proactively Prevent IT issues
We aid you in pinpointing the underlying cause of an issue by facilitating the triage of relevant logs and analysis of raw data, thus averting IT disruptions before they impact your users.
Incorporate Data From External Sources
We aid you in ingesting data from external sources into your CMDB and ensure data integrity and consistency to create a comprehensive view of enterprise data between solutions.
Change
Management
We assist you in managing accurate infrastructure configuration and its impact on business services.
Service Catalog Integration
We help you to integrate your CMDB with the service catalog to facilitate self-service provisioning and request fulfillment to accelerate service delivery.
Integration With Third-Party Tools
By leveraging APIs or custom scripts, we help you to integrate your CMDB with third-party tools and systems for better interoperability and scalability.
Want to transform your IT operations?
The LMTEQ team meticulously manages your CMDB and makes the whole process simple!